You have brought a smartphone from the capital watch company, civil lines, Jabalpur. Within few days the number system and camera started giving you trouble . Write a letter of complaint to the shop owner for the replacement on refund of the defective mobile phone.
To,
The Manager
[Shop Name]
Subject: Request for Replacement or Refund of Defective Smartphone
Dear [Shop Owner’s Name],
I hope this letter finds you well. I am writing to bring to your attention an issue I have encountered with the smartphone. I recently purchased from your esteemed establishment, Capital Watch Company, located in Civil Lines, Jabalpur.
Approximately [mention the number of days], after purchasing the smartphone, I began experiencing significant problems with both the number system functionality and the camera feature. Despite my attempts to troubleshoot the issues, they persist, and it has become increasingly challenging to utilize the device effectively.
Given that the smartphone is still within the warranty period, I kindly request your assistance in either replacing the defective unit with a fully functional one or providing a refund for the faulty device. As a loyal customer of Capital Watch Company, I trust that you will prioritize customer satisfaction and promptly address this matter.
Enclosed with this letter are copies of the purchase receipt and any other relevant documentation to facilitate the resolution process.
I appreciate your attention to this matter and look forward to a swift and satisfactory resolution. Please feel free to contact me at [Your Contact Information] to discuss this matter further or to arrange for the return of the defective smartphone.
Thank you for your understanding and cooperation.
Sincerely,
[Your Name]
